The Program and Its Services: The Desert Village Initiative, Inc. (DVI) is a non-profit California Corporation established to provide assistance to Sun City Palm Desert residents through an SCPD Resident Group of volunteers called Neighbors 4 Neighbors, Friends of the Desert Village Initiative, Inc. For convenience, we refer to our program as Neighbors 4 Neighbors.
The annual fee of $100.00 entitles your household to receive six services per month from the following offerings:
- Just Checking In (a daily phone call)
- Helping Hands (small household tasks, usually Mon-Fri, usually 9:00 – 5:00)
- Going My Way (rides and errands to local destinations)
- Pet Assistance (short-term pet care in emergencies)
All services are provided by volunteers, who are good-hearted, service-minded fellow SCPD residents who receive no monetary compensation for their time.
Requests for service are initiated by calling the Neighbors 4 Neighbors phone number you will receive with your membership materials. Our dispatcher will be available to answer your call Monday through Friday, between the hours of 9:00 am to 5:00 pm. An alternative is for you to go to our website, anytime, www.desertvillage.us, and click on N4N Online Service Request, fill out the form and an email will be sent to our dispatcher. Our dispatcher will contact a volunteer and have him or her call to arrange for the appointment, usually within 48 hours of your call. Services for household tasks, rides, or emergency pet care are limited to six per month.
Neighbors 4 Neighbors will make every effort to provide such services as are within our procedural guidelines; requests that are not within our guidelines cannot be met. It may occur (rarely, we trust) that no volunteer will be available for the desired time; we will make every attempt to find someone willing to work on their day off. Requests for transportation should be made three days in advance if possible. We will attempt to accommodate every request but in cases of nonavailability of a volunteer for the requested date/time, or a member’s limited mobility, some requests cannot be met, and must be decided on a case-by-case basis in discussion with an N4N supervisor.
Member Approval of E-Mail Distribution of DVI Documents: Members may request that their DVI documents be sent via electronic mail instead of USPS mail. All e-mails from DVI will contain PDF format documents; to download the free Adobe Reader software needed to view PDF documents, please go to www.adobe.com. Please notify DVI if your e-mail address should change. To revoke this authorization, send notice by e-mail to Secretary@desertvillage.us, or by mail to N4N/DVI at 38180 Del Webb Blvd PMB #58, Palm Desert, CA 92211, or using Club Mail Slot #2 in the alcove opposite the Post Office in the MV Clubhouse.